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Consumer Protection Agency Confirms Fraudulent Phishing Campaigns Targeting German Bank Customers

Sparkasse and Deutsche Kreditbank clients are being warned about sophisticated email scams exploiting regulatory language to steal sensitive data.

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Overview

  • The Verbraucherzentrale has confirmed ongoing phishing attacks targeting Sparkasse and Deutsche Kreditbank (DKB) customers, posing as official communications from the banks.
  • Fraudulent emails to Sparkasse users demand S-pushTAN renewal and threaten account restrictions, while DKB emails cite GDPR compliance to request account verification.
  • Scammers use tactics such as generic salutations, urgent deadlines, and links to non-bank websites to deceive recipients into sharing sensitive information.
  • Hovering over links in the phishing emails reveals their malicious nature, as they direct users to untrustworthy, non-official URLs.
  • The Verbraucherzentrale advises customers to delete these emails, move them to spam, and verify any legitimate requests through official bank apps or websites.