Overview
- BEUC and Germany's vzbv have formally lodged a complaint with the European Commission and CPC network against seven airlines, including Ryanair, EasyJet, and Wizz Air.
- The complaint alleges that airlines exploit passengers by charging fees for carry-on luggage that exceeds small personal item dimensions.
- The 2014 European Court of Justice ruling states that airlines cannot charge for hand luggage meeting reasonable size and weight criteria, but no EU-wide standard currently exists.
- Consumer advocates urge the EU to use the ongoing passenger-rights reform to define clear rules for baggage dimensions and mandatory ticket inclusions.
- Ryanair and other airlines defend their policies as compliant with EU law and warn that mandating free larger cabin bags could lead to higher ticket prices.