Overview

• Phil and Hannah Perkins traveled to Rhodes on May 11 expecting a luxury five-star honeymoon but encountered nonstop drilling and heavy machinery beside the pool
• The couple’s swim-up room featured brown-stained sunbeds they deemed unclean, so they avoided direct pool access
• Phil Perkins said attempts to reach the on-site holiday representative went unanswered, leaving the newlyweds with no immediate assistance
• After returning to Newport, South Wales, the Perkinses rejected an initial £281 offer and later accepted a £381 refund from easyJet Holidays
• The disruptions and unclean conditions prevented the couple from taking any honeymoon photographs and left them feeling robbed of their once-in-a-lifetime getaway