Overview

• The inaugural release, using data through June 2025, gives the 10 providers an average score of 77.8 out of 100.
• Inbursa (85.7), Coppel (84.6) and PensionISSSTE (82.5) top the overall rankings, while Afore Azteca (65.4) and InverCap (65.3) are the lowest.
• The Monitor evaluates 31 indicators—18 operational and 13 service—with special focus on in person channels used by workers nearing retirement.
• Systemwide weak spots include branch wait times and the speed of processing withdrawals.
• Scores apply a scale where meeting regulatory requirements corresponds to about 7, with higher marks reflecting performance above minimums.