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Congress Backs Return of AVE Delay Refunds as Renfe Vows to Resist

Passed within the Sustainable Mobility Law, the change now runs into legal uncertainty in a liberalized rail market.

Overview

  • The lower house approved an amendment to reinstate pre-2024 AVE compensation thresholds—50% after 15 minutes and 100% after 30 minutes.
  • Renfe said it will seek a legal route to keep the current policy of 50% refunds after 60 minutes and full refunds after 90 minutes.
  • The Transport Ministry labeled the measure populist and cautioned it could put the public operator at a disadvantage versus private competitors.
  • The broader law’s passage advances Spain’s mobility framework linked to €10 billion in EU funds, but how and when the refund rule would take effect remains unclear.
  • Operator policies vary and EU passenger-rights rules are less generous, raising questions about applying a stricter standard solely to Renfe.