Overview
- Condusef confirmed on Monday that 27,862 fraud complaints were reported to the agency from January through April 2026, a 19.5% rise from the same period in 2025.
- The agency says criminals have shifted tactics to mass SMS and mobile calls that carry links to fake pages so they can harvest personal data or demand deposits.
- Condusef warned of an intensive World Cup 'streaming' scam that lures people with cheap or free access, often asking for a deposit and then stealing money or more account data.
- The new portal lets users verify and report suspicious phone numbers and SMS links, including foreign caller numbers and hang-up calls, to build a collaborative national database.
- Fraud now accounts for a larger share of complaints against financial firms with reports near 55% for multiple banks and about 40% in Sofipos, reversing a two-and-a-half-year downward trend.