Overview

• Flight DE1234 departed Zurich for Heraklion on May 24 but could not land after five attempts due to severe winds over Crete.
• The Airbus A320 diverted sequentially to Athens, Kos and Thessaloniki, where passengers stayed overnight after the plane ran low on fuel.
• Passengers endured 32 hours in the air with only water served on board and widespread reports of nausea during turbulent approaches.
• Under European aviation rules, travellers are entitled to reimbursement for expenses such as self-funded hotel stays in Thessaloniki.
• Condor Airlines has issued an apology and offered full refunds and rebooking options to all 137 affected passengers.