Overview

• The Bureau alleges DoorDash advertised base prices without upfront disclosure of service, delivery, expanded-range, small-order and regulatory response fees.
• The Bureau’s investigation traced the drip-pricing practice back nearly ten years, suggesting enduring consumer harm.
• Some additional charges were presented as taxes on DoorDash’s platform despite being discretionary fees imposed by the company.
• The application filed with the Competition Tribunal calls for an order to end misleading price promotions and improper fee displays.
• If the tribunal rules in its favor, the Bureau will seek court-imposed penalties and restitution payments to affected customers.