Overview

• The July 9 release of version 16 introduced a minimalistic interface with increased white space, smaller fonts, reduced contrast and no dark mode, prompting users to report confusing navigation.
• A persistent rainbow flag at the top of account overviews has driven a surge of 1-star reviews on Google Play and the Apple App Store, with customers objecting to political messaging in their banking app.
• Comdirect has defended the flag as a symbol of inclusion and freedom for all people and confirmed it will remain visible throughout Pride Season until August 8.
• The bank announced that a new app version with optimizations and bug fixes will arrive in the coming days to address performance and clarity issues.
• This backlash follows April’s IT disruptions during a volatile trading week, underscoring ongoing technical challenges for the Commerzbank subsidiary.