Overview

• Coinbase now requires all new hires to travel to the United States for in-person orientation and to keep cameras on during interviews to verify identity and prevent coaching.
• Employees who need access to sensitive systems must be U.S. citizens and submit fingerprints, with internal data access further restricted to limit insider risk.
• CEO Brian Armstrong said threat actors have offered customer-service agents hundreds of thousands of dollars for photos or other sensitive information, and he vowed to pursue criminal charges.
• The company is expanding U.S.-based support operations, including a new customer-service facility in Charlotte, North Carolina.
• The FBI recently warned that North Korean IT workers are using U.S.-based facilitators to reship equipment, attend interviews, or create front businesses, and Armstrong said some individuals may be coerced.