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Cognizant Begins Limited Rollout of ProHance to Track Laptop Activity

The company says the tool is deployed at customer request to map workflows, not to judge individual performance.

Overview

  • ProHance flags a user as idle after five minutes without keyboard or mouse input and labels them away after 15 minutes of inactivity.
  • Dashboards provide minute-by-minute logs, including login times, active applications, and time spent per task, with team-level settings that can adjust thresholds.
  • The deployment started about a month ago on select engagements and remains a gradual, project-specific rollout rather than a company-wide mandate.
  • Employees report mandatory training that required clicking an “I agree” acknowledgment, prompting questions about the voluntariness of consent.
  • Peers such as Wipro use similar tools, while privacy advocates point to legal grey areas in India’s data-protection regime and industry reports have estimated measurable cost savings from such monitoring.