Overview
- ProHance logs active applications, mouse and keyboard activity, and login times, flagging users as idle after 5 minutes and away after 15.
- Cognizant says the deployment started about a month ago and remains confined to specific projects rather than a company-wide implementation.
- The company states ProHance metrics will not be used for individual performance evaluations at this stage and are intended to surface process inefficiencies.
- Employees report mandatory training that required clicking “I agree,” raising questions about whether participation is truly voluntary despite the consent claim.
- Similar monitoring tools are widely used across IT firms, with industry reports citing productivity gains and an estimated $8 million annual saving linked to ProHance at Cognizant.