Overview

• No branches will close permanently, and the bank has published impact assessments and a full list of affected sites with new hours.
• Changes include reductions of up to three weekday hours, 18 branches closing for one weekday, and up to 25 losing Saturday service, with some sites operating four-hour days.
• Examples include Brighton moving to 9:30am–2:30pm on weekdays, Caerphilly closing Wednesdays with 10am–2pm hours, and Southampton shutting on Thursdays and Saturdays.
• The bank says the next nearest branch will be open when a local branch is shut on a weekday and directs customers to its branch locator; it serves about 2.5 million customers.
• The move reflects a sector-wide pullback in high-street services, with Lloyds, Halifax, NatWest, Bank of Scotland and Santander all announcing closures or reduced hours this year.