Overview

• H1 results confirm widespread disruption after systems were taken offline, with an underlying pre-tax loss of £75m for the six months to 5 July.
• Personal data for all 6.5 million members was stolen, though the Co-op says no payment card or transaction data was taken.
• The group’s CFO says insurance will not cover back-end losses, leaving the Co-op to absorb much of the cost.
• Investigators have linked the campaign to Scattered Spider, and the National Crime Agency has arrested four suspects tied to attacks on Co-op, M&S and Harrods.
• Management reports recovery progress with reduced impact in H2, a resumption of store openings, and structural changes following social-engineering led intrusion.