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Co-op Confirms Data of All 6.5 Million Members Was Stolen as NCA Arrests Four Suspects

Co-op says no financial or transactional information was compromised despite the loss of personal member records

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LONDON, UNITED KINGDOM - 2025/05/03: General view of the logo at a Co-op supermarket. The group says that hackers have extracted data related to a large number of its customers. This follows recent cyberattacks on Marks and Spencer as well as Harrods. (Photo by Vuk Valcic/SOPA Images/LightRocket via Getty Images)
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Overview

  • Personal details including names, addresses and contact information for every Co-op member were exfiltrated in the April breach
  • Four suspects aged 17 to 20 were arrested by the National Crime Agency in Staffordshire, London and the West Midlands
  • Co-op’s IT team prevented further damage by severing internet access to block ransomware deployment and monitored hacker activity in real time
  • The intrusion formed part of a coordinated cyber campaign against major UK retailers such as Marks & Spencer and Harrods
  • The retailer is pursuing insurance recovery and has partnered with The Hacking Games to develop a pipeline of ethical cybersecurity talent