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CMA Prepares Lawsuit Over Ticketmaster’s Oasis Tour Pricing

It alleges that premium “platinum” seats sold at 2.5 times face value without extra benefits breached consumer law

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Overview

  • The Competition and Markets Authority has notified Ticketmaster that it will move to litigation after rejecting its proposed voluntary undertakings.
  • Regulators say Ticketmaster may have misled fans by charging nearly 2.5 times the price for “platinum” seats that offered no added perks.
  • The CMA found that buyers were not informed of two separate standing ticket tiers, causing many to wait in queues before facing unexpected higher fees.
  • Investigators uncovered no use of algorithmic dynamic pricing but faulted Ticketmaster for failing to disclose service charges and ticket‐type distinctions.
  • Oasis’s reunion tour kicks off today in Cardiff, leaving attendees dependent on a contested resale market and prompting calls for tougher ticket transparency rules.