Overview
- The disruption started around 12:48 CET with widespread 500 errors that also hit the Cloudflare dashboard and API.
- Cloudflare reported the issue had been identified and a corrective change deployed, with services recovering through the afternoon under continued monitoring.
- Access and WARP services were restored, and WARP connectivity in London was temporarily disabled as part of remediation.
- Major customers including ChatGPT/OpenAI, X, PayPal, Ikea and Discord experienced outages or degraded performance linked to the incident.
- Cloudflare’s support ticket portal was disrupted while dashboard chat remained available, and the company’s shares dropped roughly 5% in pre-market trading.