Overview
- Cloudflare reports its network has largely recovered, with most services restored and some customers potentially seeing intermittent issues during stabilization.
- The disruption hit major platforms including X, ChatGPT, Spotify and Canva, as well as gaming services like League of Legends, with monitoring sites such as Downdetector also affected.
- An internal change produced a duplicated and oversized feature file for Bot Management, which caused proxy software to fail and return widespread 5xx errors across the network.
- Company timelines describe early‑morning detection, targeted workarounds and rollbacks, and resolution later the same day after halting propagation of the problematic file.
- CEO Matthew Prince apologized, characterized the incident as the company’s most serious since 2019, ruled out malicious activity and promised a detailed technical postmortem amid renewed concern over infrastructure concentration risk.