Overview
- Cloudflare acknowledged a global service degradation that produced widespread HTTP 500 errors and intermittent failures across its network.
- CTO Dane Knecht said the incident was not an attack and traced it to a routine configuration change that exposed a latent issue in bot mitigation.
- The company implemented a corrective update and reported recovery for Access and WARP, though some services continued to see elevated error rates.
- Major platforms including X, ChatGPT, Spotify, Canva and League of Legends were impacted, and some users also saw Cloudflare challenge pages.
- Outage tracking was complicated as Downdetector also experienced issues, and reports of scheduled maintenance in certain data centers remain unconfirmed as a cause.