Overview
- Cloudflare acknowledged a service problem affecting multiple customers and said it had identified the issue, beginning remediation early afternoon local time.
- Disruptions left platforms such as X, ChatGPT, Canva and Spotify unreachable or slow, with users encountering 500 and 503 errors and prompts to unblock challenges.cloudflare.com.
- Initial reports surfaced around 12:17 in Italy and spiked by about 12:48, with partial restoration reported later and intermittent failures continuing.
- Real‑time tracker DownDetector showed widespread complaints and experienced issues itself because its service also relies on Cloudflare.
- The company has not disclosed a technical root cause and investigations continue, with the incident drawing comparisons to recent AWS and Microsoft Azure outages that exposed concentrated infrastructure risk.