Overview
- Homeowner Mark Welsh says his black bin holding four weeks of rubbish was left unemptied because the lid was slightly ajar, with the bin still full five days after he reported it.
- Conwy Council confirms some Llandudno collections were missed on October 23 due to vehicle issues, saying crews returned on October 24 and urging residents to report misses and keep bins out.
- Under Conwy’s Closed Lid Policy, crews do not take bins if the lid cannot fully close or if extra bags are left beside them, and residents with excess waste are directed to recycling centres.
- The county moved to four-weekly black-bin collections in 2018, a change officials credit with lifting recycling to around 70%, while critics call for more tolerance or a return to fortnightly pickups.
- Residents report inconsistent enforcement and mixed customer service, citing bins with near-vertical lids being emptied in some areas, lengthy waits for remediation, and safety concerns over compacting waste by standing in bins.