Overview
- The Clipper payment network suffered a total failure just before 5 a.m., disrupting transactions for more than 800,000 daily Bay Area riders.
- BART, San Francisco Muni and other operators opened fare gates and waived fares to maintain service after the outage struck alongside scheduled fare hikes.
- Fares increased Tuesday on Muni, Caltrain, AC Transit and Golden Gate Transit and Ferry, raising concerns over lost revenue during the system failure.
- The Metropolitan Transportation Commission and Cubic Transportation Systems have launched an investigation and are deploying fixes to fully restore Clipper service.
- MTC has pledged to compensate transit agencies for fares lost during the outage as pressure mounts over delayed Clipper 2.0 modernization plans.