Overview
- Around 50 London business services roles are slated for redundancy and about 35 roles would change, equating to roughly 10% of a 550-strong team, according to reports to staff.
- A spokesperson confirmed proposals are out for consultation that could create new roles, revise team structures and, in some cases, reduce positions.
- Staff were told increased use of AI and lower demand for certain tasks are factors behind the plan, with Microsoft Copilot and Azure OpenAI among the tools the firm uses.
- More support work is being routed to hubs in Poland and India, alongside an established operation in Newcastle.
- No changes will take effect before January 2026, and some employees reportedly objected to the announcement’s timing in the run-up to Christmas.