Overview
- Mayor Justin M. Bibb’s order stops disconnections for Cleveland Water and Cleveland Public Power from Nov. 7 through early December.
- Service interruptions are on hold, but unpaid balances continue to accrue during the 30-day pause.
- Residents can seek payment plans or assistance by calling Cleveland Water at 216-664-3130 or Cleveland Public Power at 216-664-4600.
- Officials say they are tracking local effects of the shutdown and may introduce further measures if needed.
- Separately, Cincinnati began a targeted water shutoff moratorium for eligible customers on Friday that will remain in place until the shutdown ends.