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Clawhauser Animatronic Fails at Animal Kingdom’s New ‘Zootopia’ Show, Brief Queue Evacuation Reported

The show continues to run on fallback programming as Disney includes it in early entry plus extended evening hours.

Overview

  • During a November 23 performance, the Officer Clawhauser figure went offline and the production switched to B‑mode with the character appearing via an onscreen satellite drone.
  • On November 25, a report cited guests being evacuated from the queue with the attraction listed as temporarily unavailable for about 30 minutes and Multiple Experience passes issued.
  • Zootopia: Better Zoogether! officially opened November 7 in the Tree of Life Theater, replacing It’s Tough to Be a Bug! with a 3D show that reuses many in‑theater effects.
  • Early reactions remain mixed, with younger audiences responding well while some longtime visitors express nostalgia for the former attraction.
  • Despite the technical hiccup, the show has been added to Early Theme Park Entry and Extended Evening Hours offerings at Disney’s Animal Kingdom.