Overview

• About three million of 89 million scheduled station stops were cancelled in the year to August 2025, up to a 3.3% rate from 3.2% the previous year.
• City Thameslink in London recorded roughly one in 13 cancelled stops out of almost 150,000, the worst performance among Britain’s 100 busiest stations.
• Cancellations varied widely by region, with the North East highest at 4.5% and Scotland lowest at about 2%, while hubs such as Manchester Airport (7.1%) and St Albans City (7.6%) fared poorly.
• Thameslink and Network Rail apologised and cited staffing shortfalls, power and signalling faults, severe weather and trespass, noting incidents such as February flooding at City Thameslink and recent power issues that caused large clusters of cancellations.
• Campaign for Better Transport called the scale of disruption unacceptable and urged tougher targets, automatic compensation and investment, as the DfT advances its Great British Railways overhaul and expands station‑level performance transparency; the BBC analysis excluded 78 stations with unreliable data.