Overview

• ORR data for the year to mid‑August reports about three million cancelled station stops out of 89 million scheduled, lifting the national rate to 3.3% from 3.2%.
• BBC analysis places City Thameslink as the worst major station for cancellations and shows the North East with the highest regional rate at 4.5%.
• Other hotspots include Earlswood, St Albans City, Manchester Airport and Luton Airport Parkway, with smaller Thameslink stations frequently skipped to recover timetables.
• Passengers report missed commitments and long waits, with some saying persistent unreliability is influencing where they live and how they travel.
• Thameslink and Network Rail leaders apologised and cited staffing gaps, power and signalling faults, severe weather and trespass, as the government advances Great British Railways reforms still awaiting legislation.