Overview
- Cisco introduced multi-customer management for MSPs in its AI-powered Security Cloud Control, providing centralized oversight across managed tenants.
- The console adds a manager view, granular role-based access control and streamlined multi-organization onboarding to improve governance and speed setup.
- A standardized API gateway automates customer provisioning and scaling, and the platform supports MSEA and consumption-based MSLA for simplified licensing.
- MSPs can operate Hybrid Mesh Firewall with AI Defense and the Secure Access SSE service across customer environments from the same interface.
- Cisco also highlighted a Unified Edge platform to handle growing AI workloads at distributed sites such as branches, retail locations, factories and stadiums, with early partner testimonials signaling interest.