Overview
- Ventura County Superior Court entered a stipulated judgment following a complaint brought on behalf of Los Angeles, Sonoma, and Shasta counties.
- Chipotle will pay $145,467.04 in civil penalties, $88,532.96 in investigative costs, and $12,000 in restitution to the California Consumer Protection Prosecution Trust Fund.
- The order requires a dedicated refund website for California consumers, initially at chipotle.com/gift-card-cashback, to request cash for sub-$10 gift card balances.
- New gift cards, including those sold through third parties, must carry an updated notice stating the cash-out right and the refund website address.
- The judgment imposes a four-year injunctive period and bans use of redemption data for marketing without consent, while Chipotle denies wrongdoing.