Chipotle Promises Bigger Portions After Social Media Backlash
CEO Brian Niccol commits to retraining staff at 3,500 locations to ensure consistent and generous servings.
- Customers complained about smaller portion sizes on social media platforms like TikTok.
- Chipotle acknowledged that 10% of its restaurants had inconsistent serving sizes.
- The company will invest $50 million to standardize portion sizes across all locations.
- Staff retraining aims to reinforce Chipotle's commitment to generous servings.
- Despite the backlash, Chipotle's revenue and customer traffic have increased.