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Chipotle Promises Bigger Portions After Social Media Backlash

CEO Brian Niccol commits to retraining staff at 3,500 locations to ensure consistent and generous servings.

  • Customers complained about smaller portion sizes on social media platforms like TikTok.
  • Chipotle acknowledged that 10% of its restaurants had inconsistent serving sizes.
  • The company will invest $50 million to standardize portion sizes across all locations.
  • Staff retraining aims to reinforce Chipotle's commitment to generous servings.
  • Despite the backlash, Chipotle's revenue and customer traffic have increased.
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