Overview

• Service is live for a small set of Zipline app users, with orders flown from a Chipotle in Rowlett, Texas to homes across greater Dallas.
• Orders are packed into a Zipping Point for pickup, the aircraft hover about 300 feet, and a Zip droid lowers the food to the ground while avoiding obstacles.
• Initial limits include up to 5.5 pounds per order rising toward 8 pounds, a $2.99 fee plus a 15% service charge capped at $6, and daily hours from 12 p.m. to 8 p.m. CT with plans to extend to 10 p.m.
• Access will widen in the coming weeks, and Chipotle says drone coverage could let one restaurant serve an entire neighborhood and appeal to younger delivery‑oriented customers.
• Zipline cites extensive global medical‑delivery operations as U.S. rules still require waivers for beyond‑visual‑line‑of‑sight flights, and it is also exploring a future launch with Sweetgreen.