Chipotle Faces Backlash Over Alleged Smaller Portions
Customers are filming their orders to ensure they receive adequate servings, but the chain maintains no changes have been made.
Overview
- Customers claim Chipotle's portion sizes have decreased, prompting them to film orders being prepared.
- Popular TikToker Keith Lee's negative review of a chicken bowl intensified the controversy over portion sizes.
- Chipotle denies reducing portions and says customers can customize their orders for desired amounts.
- The chain has reinforced proper portioning guidelines with employees amid the complaints.
- A website has emerged to track locations that allegedly give smaller portions.