Chipotle Customer Caught on Video Assaulting Employee Over Order Dispute

A Washington, D.C. woman allegedly attacked a Chipotle worker with a burrito bowl after a refund for a delivery order was denied, leading to a police investigation.

The incident occurred at a Chipotle in the Brentwood neighborhood of Washington, D.C., where a customer became irate over a missing 'double meat' portion in her Uber Eats order.
The woman demanded a refund, which employees explained could only be processed through Uber Eats, escalating the confrontation.
Viral video footage shows the woman going behind the counter, serving herself food, and throwing a burrito bowl at employee Roberto Hernandez when he attempted to intervene.
Hernandez reported feeling traumatized by the attack and stated that the customer subsequently made online threats to harm him and his coworkers.
Chipotle has filed a police report, and local authorities are investigating the incident, which includes allegations of assault and theft of two burrito bowls.