Overview
- The first automated unit is live at Wellstar MCG Health Medical Center in Augusta, Georgia, located near an on-site Chick-fil-A.
- It operates 24 hours Monday through Saturday and shuts down on Sundays in keeping with the chain’s longstanding practice.
- The machine dispenses pre-packaged, cold items—Cool Wrap and Southwest Veggie Wrap plus two waffle potato chip flavors—with listed prices of $8.49 and $7.99 for wraps and $2.19 for chips.
- Payments are cashless via cards and mobile wallets, and built-in technology tracks freshness to prevent sales of expired items.
- Employees from the nearby restaurant handle restocking, with reports citing about 18-hour intervals, and Chick-fil-A describes the effort as a limited-time test with no expansion plans announced.