Overview

• Yelp published its inaugural Top 20 fast-food chicken sandwich chain list on July 8, 2025, requiring brands to have at least 100 Yelp-listed locations, operate in multiple states and feature customer reviews of their sandwiches.
• Chick-fil-A led the rankings and maintained its position as the highest-rated quick-service chicken sandwich provider for the eleventh consecutive year according to the American Customer Satisfaction Index.
• Yelp data show a 125% surge in searches for “chicken sandwich” in June 2025 compared with June 2019, underscoring the growing consumer appetite for the menu item.
• McDonald’s announced the return of its Chicken Snack Wrap, driving a 218% year-over-year increase in Yelp searches for “snack wrap” in June 2025.
• Qualtrics research indicates that parents are 5% more likely to choose quick-service restaurants based on rewards programs and often select chains that evoke nostalgic family memories.