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Chicago, DoorDash Reach $18 Million Settlement Over Delivery Practices

The agreement resolves Chicago’s 2021 lawsuit through targeted redress with a commitment to consent-based listings.

Overview

  • DoorDash will distribute $3.25 million to restaurants previously listed without consent and not currently on the platform, plus $5.8 million in delivery commission and marketing credits to eligible restaurants that are on the platform.
  • Eligible Chicago users will receive $4 million in automatic credits for delivery orders starting January 28, 2026.
  • Drivers who delivered in Chicago as of September 2019 will receive $500,000 in supplemental payments administered by Atticus Administration, in addition to amounts from a prior Illinois attorney general settlement.
  • DoorDash will pay $4.5 million to the City to cover legal costs and will not list Chicago restaurants without consent going forward.
  • DoorDash said the deal does not admit wrongdoing and that the challenged practices, including the ‘Chicago Fee’ and the old tip-based pay model, have ended, while the city’s separate case against Grubhub continues.