Overview
- Downdetector logged more than 12,000 problem reports beginning around 3 p.m. Eastern Time.
- Many users encountered the message “Hmm... Something seems to have gone wrong” when submitting prompts.
- OpenAI’s status page marked all 13 ChatGPT components as having degraded performance and noted work on a mitigation.
- The disruption affected ChatGPT and related APIs for some users globally, while services such as Sora appeared unaffected.
- No estimated time for full restoration was provided, and basic troubleshooting steps like refreshing, starting a new chat, or clearing cache were circulated.