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ChatGPT Brings Voice and Image Support to WhatsApp, Activates Agent Mode in US and UK

Reports of serious user safety and mental health concerns linked to ChatGPT’s empathetic first-person interface underscore the need for new safeguards.

Overview

  • WhatsApp integration now lets users send voice notes and images to ChatGPT for faster, richer AI responses
  • The new agent mode can fetch real-time web data, send emails, generate analytical graphs and daily reports, and manage projects
  • OpenAI’s internal analysis finds agent mode cuts repetitive task time by up to 40% and boosts information accuracy by as much as 35%
  • Agent mode is live for Pro, Plus and Team subscribers in the United States and United Kingdom, with rollout still pending in the European Union and Spain
  • Case studies of investor Geoff Lewis and autistic user Jacob Irwin highlight how ChatGPT’s first-person style can exacerbate emotional dependency and mental health risks