Chase Bank Online Banking Glitch Results in Double Transactions and Fees
- Chase's online banking services experienced double transactions, fees, and payments on Friday morning.
- Customers reported long hold times with customer service due to the high call volume.
- Zelle payments were also affected, causing some customers accounts to be overdrawn.
- Chase apologized and said they are working to resolve the issue, reverse any duplicates and adjust related fees.
- The problem was not due to any issues with the Zelle network, according to a Zelle spokesperson.