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2h ago

Charity Analysis Finds £9.6bn in Universal Credit Unclaimed Over Past Year

Turn2us urges quick online checks to close the take-up gap.

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Millions are missing out on universal credit, when they could be getting thousands each year. Image: Pexels

Overview

  • UK anti-poverty charity Turn2us says £9.6bn of Universal Credit went unclaimed in the past 12 months, based on new analysis released today.
  • It also estimates £588m in Carer’s Allowance went unclaimed by roughly 185,000 carers, and about £636m in New-Style Jobseeker’s Allowance by around 135,000 people.
  • Around 1.5 million people used the charity’s benefits calculator last year, with 60% discovering entitlements they were not claiming.
  • The charity points to complex rules, opaque processes and stigma as key reasons eligible people miss out.
  • The figures are Turn2us estimates derived from calculator data and extrapolation rather than official DWP statistics, and the charity urges people to check eligibility using free online tools.