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Character.AI to End Open-Ended Chats for Minors by Nov. 25

The decision responds to lawsuits following escalating government scrutiny of how AI companions affect minors.

Overview

  • Teen users face a two-hour daily cap on chatbot conversations starting now, with access reduced further ahead of the cutoff.
  • Character.AI is introducing age-assurance tools and will use third-party verification from Persona to help enforce the policy.
  • The company plans a distinct under-18 experience that focuses on creating videos, stories, and streams rather than back-and-forth chats.
  • An independent AI Safety Lab will be established and funded to advance safety research for AI entertainment features.
  • The changes follow wrongful-death suits and regulatory pressure, including an FTC information order, California’s new safeguards, and a bipartisan Senate bill that would bar AI companions for minors.