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Character.AI to Bar Open Chats for Minors by Nov. 25, With New Age Checks and Time Caps

Regulatory pressure alongside family lawsuits over teen safety prompted a pivot toward limited creative-only features for younger users.

Overview

  • Character.AI will prohibit users under 18 from having open conversations with chatbots starting November 25, 2025.
  • Until the ban takes effect, minors face a daily chat limit that begins at two hours and tapers down in the coming weeks.
  • The company will roll out enhanced age verification using Persona and route under-18 users to a separate, more restricted experience.
  • Younger users will retain access to creative tools such as AI-generated short videos, stories and broadcasts built around characters.
  • The shift follows lawsuits, including a case linked to a 14-year-old’s suicide, as well as FTC scrutiny and new policy efforts in California and the U.S. Senate.