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4w ago

Character.AI Introduces Parental Insights Tool to Address Teen Safety Concerns

The new feature provides parents with weekly activity reports as the company faces lawsuits and scrutiny over its platform's impact on minors.

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Chatbot platform Character.AI is being sued by a parent who alleges the product led to her son's suicide death.

Overview

  • Character.AI's new 'Parental Insights' tool offers weekly reports on teens' usage, including time spent on the platform and interactions with specific AI characters.
  • The tool does not share the content of chats but provides an overview of engagement patterns to enhance transparency for parents.
  • Teens can revoke parental access to the tool, but the request must be confirmed by the parent to take effect.
  • The feature is part of broader safety measures, including a teen-specific AI model and content classifiers, following lawsuits alleging exposure to harmful material and links to teen suicides.
  • Character.AI has pledged to refine the tool based on feedback from families and safety organizations as it continues to face regulatory and industry scrutiny.