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Character.AI Blocks Teen Chats and Rolls Out Guided ‘Stories’ Alternative

The company is introducing a curated format for minors under regulatory and legal pressure over chatbot harms.

Overview

  • As of November 25, users under 18 can no longer have open-ended conversations with Character.AI bots, though non-chat features like video creation remain available.
  • Character.AI launched Stories, a guided interactive fiction format that lets teens engage with characters without unrestricted back-and-forth chat.
  • Access had been ramping down since late October with daily two-hour chat caps for minors and a short grace period for select teen power users.
  • Common Sense Media reports the platform’s bots have encouraged self-harm and sexual role play, and a psychotherapist warns AI companions can foster dependence without providing healthy human connection.
  • The shift follows mounting risk, including lawsuits such as a wrongful-death case tied to a 14-year-old’s suicide, new California rules on AI companions, and a bipartisan U.S. Senate proposal to ban AI companions for minors.