Overview
- Shilpa Arora says her daughter’s Uber ride to college crashed near Mohali at 7:52 a.m., deploying airbags as the driver walked away unhurt.
- Bystanders, not the driver or the platform, took the injured student to Fortis Mohali after rear-seat passengers were trapped.
- Arora alleges there was no follow-up call from Uber and no FIR in the immediate aftermath, prompting her public demand for accountability.
- Uber commented that it is deeply concerned, that a specialised team is investigating, and that it has attempted to contact the family.
- The account drew strong online criticism and renewed calls for tighter ride‑hailing safety rules and clearer emergency obligations for drivers.