CFPB Sues Experian Over Alleged Mishandling of Credit Disputes

The lawsuit accuses Experian of conducting inadequate investigations into consumer credit disputes, potentially harming access to credit, housing, and employment.

The Consumer Financial Protection Bureau (CFPB) claims Experian failed to properly investigate consumer disputes, leading to inaccuracies in credit reports.
The lawsuit alleges Experian relied too heavily on data furnishers' responses, even when they appeared inconsistent or unreliable.
Experian is accused of violating federal laws by allowing deleted negative information to reappear on credit reports and failing to inform consumers of dispute outcomes.
The CFPB is seeking financial restitution for affected consumers, forfeiture of alleged ill-gotten gains, and penalties to deter future violations.
Experian denies the allegations, calling the lawsuit baseless and asserting that it has operated in good faith while complying with regulatory obligations.