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yesterday

CEOs Warn as AI Automates Up to Half of Corporate Work

Executives warn that the shift toward AI-driven operations demands urgent reskilling to offset job losses.

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Business leaders must show their teams the ways in which AI is being deployed to their benefit, not as their replacement.
Marc Benioff, founder, chairman and co-CEO of Salesforce, speaks at an Economic Club of Washington luncheon in Washington, DC, on October 18, 2019.

Overview

  • Salesforce CEO Marc Benioff says AI agents now perform 30%–50% of tasks in software engineering and customer service, reducing the company’s hiring needs.
  • Amazon’s Andy Jassy and Anthropic’s Dario Amodei caution that AI will shrink headcounts and could eliminate half of entry-level white-collar roles.
  • A BCG survey finds that 92% of Indian employees use AI regularly but 48% fear displacement and only 36% feel adequately trained.
  • The World Economic Forum projects AI-driven transformation will displace 92 million jobs by 2030 even as it creates 170 million new positions.
  • The Linux Foundation reports 72% of organizations now prioritize upskilling, and Microsoft’s Satya Nadella identifies overhauling workflows as the key obstacle.