A video recorded at Parque Morelos’ underground parking shows Adriana N., a Celaya water utility employee, threatening a merchant with “a mí me cuesta dos mil pesos que te desaparezcan” during a dispute over his business. The footage circulated online on July 20–21, drawing widespread criticism and reviving local fears of forced disappearances given the region’s history of corruption. Jumapa de Celaya issued a statement that it would not tolerate violence or intimidation by any staff member and immediately opened an administrative investigation. Following a review of the evidence, the utility formally dismissed Adriana N. from her post while its probe into potential legal actions and internal failures continues. Residents and social media users have called for protections for citizens and greater transparency from local agencies in response to the incident.