Overview
- A section of the dining-room ceiling fell on Sunday evening, prompting an immediate evacuation and a multi-agency response.
- Gloucestershire Fire and Rescue said crews were called at 6.20pm, found collapsed plasterboard with no one trapped, and declared the scene safe by 6.50pm.
- A witness told local media a woman and a girl received first aid at the scene, while the company said emergency services reported no injuries.
- Widely shared Facebook video shows debris across tables and floors as diners left, with a child audibly distressed.
- Toby Carvery said maintenance contractors are being deployed and its care team will contact affected guests, and local reporting indicated hopes to reopen later Monday.