Overview

• The EU Safety Gate rapid-alert system flagged the CecofryPixel 2500 Touch model for potential current leakage and electric shock risk due to non-compliance with European safety standards.
• Cecotec has voluntarily suspended sales and withdrawn the specific lot of 3,860 units identified by serial number reference 04982.
• Consumers can check eligibility and request free replacements for affected units through a dedicated online verification tool or customer support hotlines.
• Accredited independent laboratory tests commissioned by Cecotec have to date found no safety faults, although further analysis is still under way.
• Since its mid-2023 launch, over 47,000 units have been sold with 92 unrelated incident reports but no confirmed cases matching the alleged defect.